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Image Source International is a publisher and distributor of over 10,000
different decorative designs. If you are looking for a leader in the industry
then look no further then with us.
Image Source International welcomes all customers and we know that we have what
you need. Our trained customer service group is always available to assist you
in anyway that we can. If you are a current customer please provide your
customer service representative with your account number so we can have all of
your current information visible to assist you in a prompt and professional
manner.
Phone Orders
To place an order with a live operator please phone,
Toll-Free : 1-800-877-8510 or 508-999-0090
Our staff is available Monday through Friday from 8:30 A.M. – 5:00 P.M EST
Faxed Orders
You may fax your orders 24 hours a day 7 days a week to: 508-999-9499
Website Orders
For existing customers you may go directly to the ordering process on this
website. Please make sure you have your customer account number for order
processing. Also be aware that there may be specials available when visiting the
www.isiposters.com site.
Shipping Information
Most Orders received by 2:00PM EST are shipped within 1-2 business days. All
orders less then truckload quantities are shipped via UPS Ground Service. Please
indicate if you are needing Overnight, Second Day or Third Day shipping.
Placing Your Order
When placing your order, please have your customer account number code as well
as the correct product codes you will be purchasing on hand. Minimum order
quantities for wholesale accounts is $100.00. A $10.00 service charge is
automatically applied to any order under this minimum. Our highly qualified
staff is prepared to assist you in selecting the best selling items as well as
updating you on new images, specials and customer promotions.
Export Ordering
When shipping outside of the United States you must provide your freight
forwarder with your order. All Export orders are shipped freight collect.
Proforma invoices will be provided to you upon request. If there are any
backorders they will be shipped with your next order unless other arrangements
are made.
Payment on All International orders must be paid in U.S. dollars only. All
orders must be prepaid prior to shipment unless terms have been established.
Payment Methods
We accept MasterCard, Visa, American Express, COD and Wire Transfers.
For current wire transfer information contact your customer service
representative.
Replacements and Damages
Damages and or defective products can be returned for an exact exchange. Any
return must be authorized by an Image Source representative and must also be
accompanied with a copy of the original packing slip. Claims must be made within
3 days of product receipt.
Sizing and Color
Sizes are listed in U.S. inches as well as Metric centimeters. There may be
slight variations in color from this site and or catalog references.
Best Selling Products
Our Sales staff is happy to answer questions about our top selling products. We
are also prepared to discuss with you any promotions and our customer specials.
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